Terms and Conditions

  1. Effective Date:
  2. Introduction: This Policy explains how Red Vanilla collects, uses, and protects your personal information when you visit or shop at rosevistaa.com.
  3. Information We Collect
    Provided by you: Name, Email, Phone Number, Shipping/Billing Address, Order Details.
    Collected automatically: IP address, browser type, and browsing behaviour via cookies.
    Payment information: Is collected and processed by our payment partners — we don’t store full card numbers.
  4. How We Use Your Information: To process and deliver orders, provide support, send order updates, and — only with consent — send marketing emails. We don’t sell your personal information.
  5. Cookies: Used to keep your cart, wishlist, and preferences saved, and to understand site usage. You can disable cookies in your browser; some features may stop working correctly.
  6. Sharing Your Information: Shared only with the service providers who help run the store — payment processors, shipping carriers, email/marketing tools — solely to deliver those services.
  7. Data Retention: We keep your information as long as needed to fulfil orders, meet legal obligations, and resolve disputes.
  8. Your Rights: Request access, correction, or deletion of your data anytime by emailing [privacy email]. EU/UK visitors have rights under GDPR; Indian customers have rights under the DPDP Act, 2023; other regional laws (e.g., CCPA) may apply depending on where you shop from.
  9. Data Security: We use industry-standard measures to protect your data, though no method of transmission over the internet is 100% secure.
  10. International Transfers: Since we serve multiple countries/currencies, your data may be processed outside your home country. We take steps to keep it protected wherever it’s handled.
  11. Children’s Privacy: This site isn’t directed at anyone under 18, and we don’t knowingly collect their data.
  12. Changes to This Policy: We may update this Policy periodically; the Effective Date above reflects the latest revision.
  13. Grievance Officer: (required under India’s IT Rules / DPDP Act if you operate from India) [Name] · [Email] · [Address]
  14. Contact Us: [email protected].