Privacy Policy

Effective Date: 

1. Acceptance of Terms: By accessing or purchasing from redvanilla.com, you agree to these Terms & Conditions. If you don’t agree, please don’t use the site.
2. Eligibility: You must be at least 18, or using the site under a parent or guardian’s supervision, to place an order.
3. Products & Pricing: We try to display colours and details as accurately as possible, but slight variations may occur due to screen settings. Prices are shown in the currency selected at checkout and may change without notice. We may limit quantities or discontinue any product at any time.
4. Orders: An order confirmation email doesn’t guarantee acceptance. We may refuse or cancel an order due to stock unavailability, pricing errors, or suspected fraud — you’ll receive a full refund if that happens after payment.
5. Payment: We accept [payment methods — confirm: cards / UPI / net banking / COD]. Payment is processed securely by our third-party payment partners; we don’t store your full card details.
6. Shipping & Delivery: See our Shipping Policy for timelines and charges. Risk of loss transfers to you once an order is handed to the carrier.
7. Returns & Exchanges: See our Returns & Exchange Policy for eligibility and process.
8. Intellectual Property: All site content — designs, photography, logos, text — belongs to Red Vanilla and may not be reproduced without written permission.
9. User Accounts: You’re responsible for your account login and all activity under your account.
10. Limitation of Liability: Red Vanilla isn’t liable for indirect, incidental, or consequential damages from your use of this site or our products, to the extent permitted by law.
11. Governing Law: These Terms are governed by the laws of Haryana, India, with disputes subject to the exclusive jurisdiction of the courts of Ambala City.
12. Changes to These Terms: We may update these Terms at any time; continued use after changes means you accept them.
13. Contact Us : [email protected]