Refund and Returns Policy 

 We want your Red Vanilla order to arrive quickly, and to make things easy if it’s not quite right.

Shipping

•     Processing time: orders are processed within [X business days] of being placed.
•     Delivery time: once dispatched, delivery typically takes [X–X business days]. [Confirm if international shipping is offered]
•     Shipping cost: free on every order, with no minimum spend.
•     Tracking: You’ll receive a tracking link by email as soon as your order ships.

Returns & Exchange

•     Return window: items can be returned within 15 days of delivery for a full refund or exchange.
•     Condition: items must be unused, unwashed, and returned with original tags and packaging intact. [Confirm any exclusions, e.g. sale items]
•     How to start a return: email us at [support email] with your order number. [Confirm: do you arrange pickup, or does the customer self-ship?]
•     Refund timeline: refunds are issued to your original payment method within [X business days] of us receiving the item.
•     Exchanges: need a different size? Let us know when you request your return and we’ll prioritise it, subject to availability.
•     Damaged or incorrect items: contact us within [X days] of delivery and we’ll arrange a free replacement or full refund.