Premium Women's Clothing, Made In India — Free Shipping On All Orders
Premium Women's Clothing, Made In India — Free Shipping On All Orders
FAQ
Everything you need to know about shopping with Red Vanilla. Can’t find your answer? Reach out on the Contact page, and we’ll help.
SHOPPING INFORMATION
What are the delivery charges for orders from the online shop?
Shipping is free on every order, with no minimum spend required.
How long will delivery take?
Orders are dispatched within [X business days] of being placed, with delivery typically taking [X–X business days] depending on your location. You'll receive tracking details as soon as your order ships.
What exactly happens after ordering?
You'll get an order confirmation by email right away. Our team then prepares and quality-checks your piece before dispatch, and you'll receive a shipping confirmation with tracking information once it's on its way.
Do I receive an invoice for my order?
Yes — an invoice is emailed to you automatically as soon as your order is confirmed.
PAYMENT INFORMATION
When is payment taken from my account?
For prepaid orders, payment is charged securely at checkout.
What is a wishlist?
Your wishlist saves the pieces you love for later. Tap the heart icon on any product to add it, then revisit and shop your saved items anytime from your account.
What should I do if I receive a damaged or wrong product?
We're sorry if that happens. Contact us within [X days] of delivery with your order number and a photo of the item, and we'll arrange a free replacement or refund.
What should I do if I receive a damaged or wrong product?
We're sorry if that happens. Contact us within [X days] of delivery with your order number and a photo of the item, and we'll arrange a free replacement or refund.
Can I change or cancel my order?
You can request a change or cancellation within [X hours] of placing your order, as long as it hasn't been dispatched. Once an order has shipped, our easy 15-day return policy has you covered instead.